Independent Complaints, Investigations & Governance
TFTTFT ReviewsFairness · Integrity · Independence

Specialist public-sector consultancy

Independent.
Experienced.
Trusted.

Specialists in statutory social care complaints, investigations and governance — helping local authorities and public-sector organisations reach fair, robust and defensible outcomes.

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20+ yearsSenior experience
IndependentEvidence-led judgement
Practitioner certifiedFOI & data protection

What we do

Clarity in complex and sensitive matters.

Proportionate, credible support from first review through to final response and organisational learning.

01

Complaints & investigations

Independent complaint investigations, Stage 2 investigations, adjudication support and complex case review.

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02

Information governance

Practical advice and review across Freedom of Information and data protection decision-making.

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03

Governance & improvement

Complaint-system reviews, learning, quality assurance and support for resilient public services.

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David Tominey, founder and principal consultant of TFT Reviews
David TomineyFounder & Principal Consultant

Measured expertise

Fair process. Sound judgement. Useful learning.

TFT Reviews is led by David Tominey, an experienced complaints and governance professional with more than two decades working across local government, partner agencies and senior leadership environments.

Every instruction is approached with independence, integrity and an understanding of the human impact behind the paperwork.

Good complaint handling does more than settle a dispute. It strengthens confidence, accountability and future practice.
About TFT Reviews

Knowledge grounded in practice

Specialist statutory understanding.

Advice and investigation informed by the legal framework, administrative justice principles and the operational realities facing public bodies.

Children ActStatutory complaints procedure
2009 RegulationsAdult social care complaints
FOIAFreedom of Information
UK GDPR & DPAInformation rights practice

Need an independent perspective?

Start with a confidential conversation about the instruction and the outcome you need.

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